Just because I’ve had a bad experience with a service provider or someone else, does not mean that you will too. There are too many variables at play to ‘blame’ someone squarely. At the same time, it helps to know. Not to deride but to be aware of the areas or factors that ‘could’ have been the cause of the bad experience. Awareness implies going into a situation with eyes open as opposed to blind faith. Simple analogy to explain the above : Keen an open mind but lock your car.